Delivery & returns

Orders are generally prepared within 2 to 4 business days.

Once your order has been shipped, you will receive a confirmation email containing a tracking link allowing you to track your package in real-time.


Baövea currently delivers in mainland France.

Other destinations may be added soon.


Delivery costs are calculated at the time of payment.

Delivery may be offered free of charge from a certain purchase amount or during special promotions.


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For reasons of hygiene and food safety, opened or used products cannot be returned.


If there is a problem with your order upon receipt, please contact us as soon as possible at the following address: contact@baovea.com


In case of a damaged package or product, please attach photos so that we can find an appropriate solution as quickly as possible.


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Contact


For any questions regarding your order, you can write to us at contact@baovea.com or via our contact form


We do our best to respond within 48 business hours.